We happily accept unopened extensions and unworn units within 7 days of the shipping date for a store credit or exchange ONLY for all qualifying orders. No Refunds.
EXCHANGES ARE ALLOWED "ONE TIME ONLY"
We find that we have very low return rates and we are proud of the high quality hair extensions and wigs we offer. However, we understand that there may be a case in which you need to exchange your order and we are more than happy to accommodate these situations.
All Bijòu x Bijou Hair Extensions seal MUST NOT be Broken, The hair MUST NOT be unwrapped, Uncombed, Brushed, No fingers ran through the hair, worn, or altered in any way for an exchange!! If the hair is altered, an exchange or store credit cannot be issued and the hair will be returned back to you.
We are not responsible for any stylist custom coloring your virgin hair outside of "Bijòu", because we understand that everyone is not a colorist and that is why we take care of the hassle for you with our custom coloring services.
All Sales are final on custom coloring.
Please contact us at Info@bijouluxurywigs.com to process exchange.
You are responsible for all shipping costs and/or clearance fees (deducted from your balance) associated with the exchange. We also recommend that you send your return with a tracking number because Bijòu x Bijóu is not responsible for lost items.
Thanks for Shopping The Bijòu x Bijóu Collection!
